Customer Focused Reporting Reports than are quick and easy to interpret Over the past 7 years, Wanstor has developed a set of customisable reports that focus on presenting a high-level and non-technical summary of the entire IT and support environment, in a format that is both quick and easy to interpret.

» Executive Reports

Each month Wanstor prepares a set of Executive reports. These reports connect to the Wanstor helpdesk system and monitoring system to include customised information that is specifically relevant to each customer. Once generated the reports are then assessed by the Wanstor Service Manager who provides an objective overview of the month's activity and presents recommendations for improving the IT systems and reducing the number of ongoing issues.

The Executive reports are designed to provide a monthly executive level review of the organisation's IT systems and provide non-technical personnel with an improved understanding of the network to assist with the ongoing decision making process and strategic IT development.

What this means for you the customer »