FAQ (Frequently Asked Questions) Our knowledge base for questions and support

• What are the advantages of network monitoring?
• What can be monitored?
• What is the difference between SNMP and STLM?
• What package would suit my business best?
• I can’t find any prices. How much does this service cost?
• What other services do Wanstor offer?

What are the advantages of network monitoring?
There are many advantages to using an external network monitoring solution to ensure your business networks are covered against failure and problems. Listed below are just a few of these:

• you can combine the majority of benefits of having a dedicated in-house team but provided by an external service
• you get peace of mind your systems are being monitored by highly-skilled professionals
• Wanstor maintains and runs the software meaning you don't have to
• you are able to monitor your system from outside your network
• frees up your own resources while Wanstor takes ownership of the resources needed to effectively monitor your network

What can be monitored?
PCs, servers, email and SQL databases can all be monitored effectively with Wanstor’s network monitoring service, but for a full list of monitoring features, please visit our technology comparison page.

What is the difference between SNMP and STLM?
SNMP is the standard industry monitoring technology whereas STLM does everything SNMP does, but also offers more features to provide an in-depth, accurate and thorough set of alerts and reports. For more information on SNMP and STLM, please visit our SNMP and STLM page.

What package would suit my business best?
Our Advanced Network Monitoring package is for monitoring office networks and WAN connectivity and our Enterprise Network Monitoring is for monitoring office networks where application availability SLA reporting is required, which allows trending of performance from one year to the next. Our sales representatives are also on hand to talk you through each individual package and suggest which would be the most suitable. Please contact us on 0207 592 7860 or email info@wanstor.com to find out more.

I can’t find any prices. How much does this service cost?
For an accurate quote for either of our packages and what you would require inclusive in the service, please call our sales representatives on 0207 592 7860 or email info@wanstor.com.

What other services do Wanstor offer?
As an IT solutions company, Wanstor specialise in different areas of technology, providing many services for businesses in and around London. If you would like to find out how else we can help you, please visit our Other Services page, or get in touch with us on either 0207 592 7860 or